* Increase in Inpatient admission by 25% every year
* Increase the surgeries by 25% over the previous year
* Increase patients satisfaction up to 100 %
* To be the most preferred destination for minimally invasive surgeries in Mumbai Suburbs
* To be the most employee friendly organization in Health Care.
Objectives
* To document, implement, monitor and improvise policies and procedures.
* To improve resolution time to resolve complaints in a minimum of one calendar day
* To ensure adequate resource allocation for optimal utilization of the facilities
* To address and solve every patient’s query within the shortest span of time and ensure patient satisfaction.
